Terms of service
The Website is owned and offered by Sûr Glam, an affiliate of ACH Nutrition Enterprise (collectively, "Sûr Glam" or "ACH Nutrition Enterprise" or "we" or "us") to you, the user, conditioned upon your acceptance without modification of the terms and conditions set forth herein ("Terms of Service"). Access and use of the Website are subject to these Terms of Service and applicable laws, statutes, and regulations. The principal place of business is at 27 Jalan SJ 6/7, Taman Seremban Jaya, 70450, Seremban, Negeri Sembilan. Our company registration number is 2990888-T.
The website has been designed to provide general information about Sûr Glam and its business and to offer the opportunity to purchase Sûr Glam products and receive regular newsletters and updates on Sûr Glam products. The information provided on the Website is not intended to provide medical advice. Users of the Website should be aware that no regulatory agency has deemed the products described herein to be effective or intended to diagnose, treat, cure or prevent any disease. If there is any inconsistency between the information provided on this website and any information provided with a Sûr Glam product, the latter should be taken as most correct.
ACCEPTANCE OF CONDITIONS
Please read these Terms of Service carefully before accessing or using our website. By purchasing or subscribing to the newsletter and using the website, you agree to these Terms and Conditions. Sûr Glam reserves the right to amend these Terms and Conditions at any time. Your continued access to the website and subscription to the newsletter will constitute your acceptance of any changes or revisions to the Terms and Conditions. Your failure to follow these Terms and Conditions may result in suspension or termination of your access to the website and the newsletter without notice.
NO RELIANCE
While Sûr Glam has endeavored to ensure the accuracy of the information accessed via the website and distributed via the newsletter, Sûr Glam does not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the website or in the newsletter.
ONLINE PURCHASES
If a product you purchase does not match the description on the Website, as your sole and exclusive remedy you may return the product, unused, to Sür Glam and receive a refund of your purchase price only. Items in your shopping cart will reflect the most recent price displayed on the item's product detail page. Prices are frequently updated to adjust for different sales, limited pricing, and other discounting. Therefore, prices on the product detail page and in your cart may change after such updates to reflect the current prices. Placing items in your cart does not reserve the current prices shown at that time, and prices are reserved only by placing an order. From time to time, despite our efforts, a small number of the items in our catalog may be mispriced. Please note that such errors or inaccuracies may be related to product descriptions, pricing and availability. In the event of a pricing error, Sûr Glam will take one of the following options: (i) If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item; or (ii) if an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. We apologize for any inconvenience. If you are not satisfied with your purchase due to any errors or inaccuracies, you may return it in accordance with our return procedure. Discounts are limited-time offers and are not valid with other offers. For shipping, cancellation, and other ordering questions, please refer to our Refunds & Shipping Policy. Sûr Glam reserves the right to cancel any order due to unauthorized, altered, or ineligible use of offer and to modify or cancel any promotion. Ongoing offers are subject to change without notice. Other restrictions may apply.
PRODUCT OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
LINKS TO THE WEBSITE
The website and the newsletter may contain links to other websites and may on occasion display content or information from other websites within frames on the website. Websites or pages to which the website or newsletter are linked are for information only and have not been reviewed by Sûr Glam. Sûr Glam has no responsibility for the content of the websites or pages linked or linking to the website or the newsletter.
EDITING AND DELETIONS
Sûr Glam reserves the right to review, edit, move or delete any material provided for display or placed on the website or in newsletters, without notice.
NEWSLETTER OR SPAM
By purchasing Sûr Glam products online or subscribing to the newsletter you are consenting to receive electronic communications from Sûr glam regarding the newsletter and Sûr Glam's products, offers and services. You can withdraw your consent by unsubscribing at any time simply by clicking "unsubscribe" or "manage subscriptions" from the electronic communication.
FEEDBACK & COMMENTS
If at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that Sûr Glam may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party
PERSONAL INFORMATION
Your purchase or subscription to the newsletter and your access of this website constitutes acceptance of our Privacy Policy. To view our Privacy Policy, click here.
INTELLECTUAL PROPERTY
The website and newsletter are the property of Sûr Glam. The website and the newsletter, including (but not limited to) text, content, software, video, music, sound, graphics, photographs, illustrations, artwork, photographs, names, logos, trademarks and other material (Content) are protected by copyright, trademarks and/or other proprietary rights. The Content includes both content owned or controlled by Sûr Glam and content owned or controlled by third parties and licensed to Sûr Glam. All individual articles, reports, and other elements making up the website and the newsletter may be copyright works. You agree to abide by all applicable copyright laws and by all additional copyright notices or restrictions contained in the website and/or newsletter. Except for the purposes of viewing the website and newsletter, you must not copy, adapt or distribute those materials unless you have first obtained our written consent to do so. You agree to notify Sûr glam in writing promptly upon becoming aware of any unauthorized access to or use of the website or newsletter by any party or of any claim that the website, newsletter, or any of the contents of the website or newsletter infringes any copyright, trademark, or other contractual, statutory or common law rights of any party.
LIMIT OF LIABILITY
Sûr Glam do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. Sûr Glam makes no warranties or representation about any content or information on this website or in the newsletter, and to the extent permitted by law exclude (and where the law does not permit an exclusion, limit to the extent permitted by law) all: warranties and representations about the currency, accuracy, suitability or reliability of any content or information on the website and newsletter; and liability for any direct, indirect and consequential costs, losses, damages and expenses incurred in any way (including but not limited to that arising from negligence), connected with any use or access to the website or any reliance on information contained on the website and newsletter. Sûr Glam will not be held responsible for Content provided by third parties.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement
In no case shall SÛR GLAM, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law of Malaysia, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
TERMINATION
Sûr Glam has the right to terminate or suspend your subscription to the newsletter and your ability to access the website, for any or no reason, without notice and without liability.
ENTIRE AGREEMENT
The failure of Sûr Glam to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by Sûr Glam on the Website or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Malaysia. In consideration of your use of the Website, you represent that you are at least 18 years of age, or the legal age to form a binding contract in your jurisdiction if that age is greater than 18 years of age, and you agree to provide accurate and complete information about yourself as requested in any order or account registration form (the "Registration Information"). If Sûr Glam suspects that your Registration Information is inaccurate or incomplete, Sûr Glam may suspend or terminate your account. The Website is not available to children (persons under the age of 18). If you are under the age of 18, you can use the Website under the supervision of your parent or guardian who has agreed to the Terms of use. If you do not qualify, do not use the Website.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@surglam.com.